Why create a ticket?
It is the most transparent way to follow up on your needs, which are very important to us, so we need to have a tool with which we can measure our level of care and place the team of specialists we have and put it at hand of our clients.
Time control
It’s a time control session.
Documentation
Our library of knowledge about common or basic system problems Remember that if your support plan includes a personalized support library, just by authenticating yourself on our platform you will be able to see exclusive solutions for your company.
Academy
It is a session where you will find the repository of the courses acquired for training in your company.
Tutorial videos
Basic videos teaching how to solve common problems or how to create clear requirements for our support department in order to better serve our customers.
Developing
Repository where you will find updates to your applications, plugins or extensions.
